Shipping

US Domestic Shipping We ship within the United States via USPS, FedEx, and UPS. Shipping method and carrier are selected based on package size, destination, and delivery speed.

International Shipping International orders include an additional charge to cover international shipping and any applicable import/export fees or duties. Customers are responsible for customs charges unless otherwise stated.

Returns and Exchanges

Overview We stand behind the quality of our products. If you believe your purchase is eligible for return, please follow the guidelines below. Most new items carry the manufacturer’s warranty; used items are not covered by manufacturer warranties. Some used or collaboration items may be final sale — check the item listing for details.

Return Window You may return most items within 14 days of the date you receive them.

Return Costs and Restocking Fee

  • A 15% restocking fee applies to returned items.

  • Return shipping and any applicable import/export fees are the buyer’s responsibility, unless the item arrived defective or damaged.

Condition for Returns and Exchanges

  • Items must be returned in their original packaging.

  • Opened or used items are subject to the 15% restocking fee.

  • Used or certain collaboration items may be ineligible for return; see the product listing for specifics.

Exchanges Exchanges for store credit are available upon request within the 14-day return window. Exchange items must be returned in original packaging and meet the same condition requirements. Return shipping for exchanges is paid by the customer unless the item is defective or damaged on arrival.

Defective or Damaged Items If an item arrives defective or damaged, contact us immediately. We will provide return shipping instructions and cover return shipping and restocking fees in these cases.

How to Initiate a Return Contact our customer service with your order number and reason for return to receive return instructions and authorization.

Questions If you have questions about whether an item is eligible for return, the status of a return, or warranty coverage, contact customer service with your order details.